Custom Desktop Solutions

Windows or Mac, iPhone or BlackBerry, we have a solution for you.

Avoid this
by using our Desktop Cash Register POS system or
The Desktop Dispatcher, job tracking program.
We all know someone like this. It's time to work smarter, not harder.
Remotely accessible to let management check in on how the days sales are going, check inventory etc.
Remotely accessible and you can sync your jobs to the iPhone and BlackBerry phones.

Screen images may vary. The images above are meant to illustrate the remote access ability and syncing abilities of our solutions.

 

Point of Sale Software

Keep up with what's going on. Sign up for our Blogs here.

http://TheDesktopCashRegister.blogspot.com

  • This is not a server based program. It lives on your computer. You own it, you control who has access to it. Best of all, you are not dependant on an internet connection to do business.
  • We don't nickel and dime you with add on modules. Our package includes everything you need to run one register. Additional charges will apply for additional registers.
  • Hobby Shop customers can build orders with a mouse click and upload those orders to Great Planes and Horizon in seconds.
  • Works with your existing p.c. to help keep initial start up costs low.
  • Keep your existing Credit Card processing service.
  • Easy to set up and easy to use.
  • Store as much or as little information about your customers as you want. You are not forced to barcodeask for phone numbers, zip codes etc.
  • Can eliminate the need to individually price merchandise.
  • Build targeted sales leads using your customer list.
  • Accept special orders and lay-a-ways.
  • Accept returns for cash back or store credit.
  • Print gift receipts.
  • Discount individual line items or the entire sale.
  • Place a sale on standby so you can ring up another customer and then bring it back again without having to rescan the items.
  • Automatically adjusts inventory levels as you sell, exchange or accept returned merchandise.
  • Powerful barcode generator included, allowing you to print your own barcode labels.
  • Networkable, allowing you to run multiple cash registers while maintaining a master inventory.
  • Daily reports on 35, user definable, categories.
  • barcode and chartTrack gift cards or gift certificates.
  • Easily import parts to build your inventory list quickly.
  • Track sales from multiple employees.
  • Password protected to prevent unauthorized employees from changing records.
  • Track club discounts and notes about your customers that will automatically be flagged on new sales.
  • Build custom sales reports.
  • Builds shopping lists for you to bring your inventory back up to it's minimum levels that you set up.
  • Tracks cost of each item for an unlimited number of distributors and shows them side by side.
  • Store photographs or your items in the inventory.
  • Hardware is plug and play. No complicated setup process. mobil device
  • Accessible remotely using computers or even your phone allowing you to check in on how business is going, without having to interrupt sales.
  • e-mail sales reports.
  • Allows tax exempt sales.
  • Quick item look up to check price and quantity on hand.
  • Custom build your own tool bars for quicker access to common requests and functions.
  • Track Vendors. Hobby Shop customers get a preloaded vendor list with over 250,000 items from vendors like Great Planes, Horizon, California Hobby Distributors, Walthers, Hobby Expo, Bud Nosen, Bob Smith and more.
  • For about the same price as a rinky-dink, two line display, our customer display option allows you to show entire sale to customer on a second monitor. Plus, when you aren't using the second monitor to display a sale, you can use it to run DVDs, and display websites to your showroom.
  • Set start and end dates on sale items to automatically change the prices.
  • Email marketing. Send bulk emails or individual emails to your customers. Include lists of sale items, or specific sale items based on that customer's favorite categories.
  • Shows the customer's history right on the screen, including total spent to date.
  • Automatically backs up to the drive you select, each time you close the program.

Watch Demo..wmv(Windows MediaPlayer) | Instructional videos | Pricing and ordering

Dispatching Software

dispatcher

Watch a movie showing you how you can use The Desktop Dispatcher on you iPhone

or BlackBerry phones

www.DesktopDispatcher.com

The easy to use, low cost, solution for creating, printing, storing and tracking any kind of service call, appointment or customer list. Imagine being able to increase the efficiency of your service department and track it's performance without having to do any extra work. The Desktop Dispatcher will not only create and track service work orders, it stores them upon completion for building service histories and reports. The program will automatically show you the service history of each customer as you enter a new call for that customer. At the same time, the program is tracking all the information associated with the call to build reports. How would you like to see how much a particular technician earned last month? No sweat, it's already done. This and other reports are built for you without having to retype a thing.

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But what about your customer lists? When your entering a new call, the program lets you look up that customer from your list and then enters their name and address onto the work order for you. If you already have a list of your customers on computer, you will probably be able to import it right into the program. But that's not all! The Desktop Dispatcher lets you store PHOTOGRAPHS and AUDIO NOTES about your customers and their equipment. Imagine this, you have a new technician in the field and he/she has just called with a problem they are having with a particular piece of equipment. With The Desktop Dispatcher, help is just a mouse click away. When you click on a button linked to notes on that customer, you could be looking at a photograph or even listen to previously recorded notes about the equipment in question.

Now imagine the alternative.

stack of reportstoo much work

You could do all this the hard way by continuing to add to the mountain of paper you already have. BUT, how long would it take you to dig up a call that was completed months ago, or find the average income a technician generated per hour, or even dig up those notes you had on that troublesome thingamabob? With The Desktop Dispatcher, this could have all been done in less time than it took you to read this page. All with no extra work.

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Now STOP imagining! This is all possible NOW!

Order your copy of The Desktop Dispatcher today!!

www.DesktopDispatcher.com

Coast Gurad Documentation / Mailing Lists

We have partnered with CoastGuardInfo.com to bring you the best, most accurate database of Coast Guard registered vessels available.

We take the current Coast Guard information and painstakingly, clean the data. We CASS certify the address to make sure they are deliverable and we fix a multitude of data entry errors to bring you the best, most accurate database of Coast Guard registered vessels.

Our data, combined with our powerful desktop software, have been providing highly accurate mailing lists to the marine industry for over 20 years.
Everyone from yacht brokers, marinas, law enforcement and even privet boat owners find great value in our product. 
*CASS certified deliverable addresses.
*No internet access required. The data stays on your device.
*Quick look up of boat owner's name and address from vessel name
*Search multiple fields to filter your search results.
*Print records.
*Print envelops.
*Print labels.
*Access all the physical description fields.
*Export records to build your own mailing lists.

*And of course, take it all with you on your iPhone or iPad.

Database Management
  • stack of reports
  • We can update your old dos based programs to run on Windows
  • We can create easy to use programs that use the data in your existing databases.
  • We can make you a new database to track anything you want, form catalogs, to customer lists, club memberships and more.
iPhone users click here.

We can build a custom iPhone app for your business.

Any business owner, who owns an iPhone, knows how much they rely on it to act as a one stop source for email, maps, sms, news, g.p.s. and more. Well now, thanks to the folks at FMWebschool.com, you can run many of our solutions on your iPhone as well. They have developed an iPhone app. called FMTouch. (FMT). FMT puts FIleMaker Pro (one type of software we program with) in the palm of your hand.


The possibilities are endless. For example, we have adapted our Desktop Dispatcher to run on an iPhone.  Imagine this; you’re a service based business with multiple technicians.  Using The Desktop Dispatcher, you build a list of calls for your tech. and then the tech. wirelessly syncs (while in the office or on the road) his phone with The Desktop Dispatcher to get his list of calls. With the jobs now on his phone, the tech. can

iphoneimg iphoneimg2 iphoneimg3 iphoneimg4

 

 

 

 

iDispatcher

See iDispatcher on the App Store

The iDispatcher was originally designed to be a companion app to The Desktop Dispatcher. However, it works very well all by it's self. With just the iDispatcher you can...

  • Create and track any kind of service work order.
  • Store customer contact information so it auto populates a new work order.
  • Store completed jobs so a service history shows on new work orders.
  • Scan in barcodes of your parts used on the job (iPhone 3GS only) other devices must enter # manually.
  • Create and store an inventory file with barcode information. The prices and descriptions of your parts will show up on a work order just by entering the part number.
  • Take photos of your work.
  • Capture signatures on the work order.
  • Call the customer from the app.
  • Email or SMS the customer from the app.
  • Get maps to the job address right from the app.
  • Get driving directions to the job address.
  • Track time spent on the job.

iDispatcher info | Help syncing iDispatcher with The Desktop Dispatcher

 

iDispatcher Lite

See iDispatcher Lite on the App Store

iDispatcher Lite is much more than a to do list. It's a service work order application that lets you build and track service calls, customer service histories and customer lists.
It's just like iDispatcher, but not as much service history and it doesn't track inventory or let you scan in barcodes with the camera.

Watch our Youtube video of iDispatcher at http://www.youtube.com/watch?v=5hc2GGvx-xM

With iDispatcher Lite, you can...
*Create and track any kind of service work order.

*Store customer contact information so it auto populates a new work order.

*Take photos of your work.

*Capture signatures on the work order.

*Call the customer from the app.

*Email or SMS the customer from the app.

*Get maps to the job address right from the app.

*Get driving directions to the job address.

*Track labor spent on the job.

BUT that's not all. If you use iDispatcher Lite as a companion app to The Desktop Dispatcher,(optional) you can do even more.
The Desktop Dispatcher is the PC based (Mac in development) big brother of iDispatcher Lite.

With The Desktop Dispatcher, you can

Sync the with multiple iPhones so other techs can have the same information you have.

Monitor the progress of your technicians.

Use a pc to enter all the data. Even import records from other programs.

More easily track customer service histories.

Get reminders for appointments.

Wirelessly sync (WiFi, Edge or 3g connections) with the office pc
to update the office on your status and get new jobs.

View calls by appointment date and time in an easier to use calendar.

Show service history right on the work order. (iPhone and desktop)

Get greater storage capacity for photographs and signatures.

Build custom reports on completed jobs.

Help

 

Web Watcher

Are you running out of space on your home screens?

Web Watcher brings tabbed web browsing to your Apple device.

Watch our YouTube video here

Web Watcher is a cool way to free up space and organize your home screens.

It's faster than bookmarks and saves room on your home screens.

Organize all your news, sports, weather or any websites you want all in one place.

It allows you to view an unlimited number of websites (up to 6 at a time, 5 on iPad) on your iPad, iPhone or iPod touch without having to switch screens. Each page will display up to 6 websites each on it's own interactive tab. Simply tap the tab for the site you want, and it's there. This allows you to instantly switch between websites.

Web Watcher for iPad comes with a desktop version that will make it easier to load your favorites from your browsers. Just copy an paste the web addresses into the desktop version and then sync Web Watcher to load your favorites on your iPad.

Desktop version for Mac

Desktop version for PC

Help

 

Gift Registry

Weddings, birthdays, Christmas, baby showers and more. The Gift Registry is a great way to keep track of both gifts want as well as gifts you are giving.

  • Scan in the barcode (3gs only) or enter it manually, to get search results from Google, Amazon and eBay.com
  • Track gifts for all occasions.
  • Track who gifts are from / for.
  • Store photos of the gift.
  • Sync to a free desktop version for printing.
  • email gift ideas to family and friends.
  • Send thank you emails right from your phone.
  • Track who you need to send thank you notes to as well as who you have received thank you's from.

 

 

 

 

 

 

 

 

About Us

The right software solution can be the key to increasing the overall productivity of any organization.

Business owners, managers and non-profit organizations, alike, can all benefit from our services. Stop doing business the hard way. Let us create a custom solution to help you get a handle on your business. Whether you're a service provider that needs to track service calls, a retailer that's looking for an affordable point of sale system, or a non profit that needs database management, we have an affordable, P.C. based (sorry, Windows only for now), solution that will make your job easier.

key software

  • Our solutions can push info to programs like Quick Books Pro, Microsoft word and Excel, saving you valuable time.
  • All our solutions are can be customized to your particular business.
  • All our solutions can be shared on your network*.
  • All our solutions can be published on the interned, (hosted by your own server) allowing you remote access.
  • No business is too big or too small.
  • e-mail reports, records right from your solution.
  • You are not obligated. If you aren't satisfied, there is no cost to you.
  • Password protection can let you control who sees, what information as well as tell you who last edited a record.

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Our goal is to provide our clients with, cost affective, value packed, solutions that solve the everyday hassles of managing their business.

Our solutions are created for Windows based computers and are created using Alpha Five and FileMaker Pro software.

Our pricing ranges from $75.00 for simple template based solutions, and up, depending on how much customization your solution requires. We strive to provide our clients with the utmost value for their money. Our solutions often cost thousands less than our competition.

Our process for building your solution begins with in depth discussions about your current and future needs. We will build a solution based on those needs and demonstrate it for you either in person, or via remote desktop viewing sessions.

Your satisfaction is guaranteed, because we don't ask you to pay one dime until you are happy with your solution. The sale is not final until you install your solution and a registration number is issued.

Contact Us

lady on old phoneKeep up with what's going on. Sign up for our Blog here. http://TheDesktopDispatcher.blogspot.com/

General Information e-mail: Mark@CustomDesktopSolutions.com

Voice: 561-714-5240

Fax: 561-967-8189

Tech Support: Help@CustomDesktopSolutions.com

Website issues: Admin@CustomDesktopSolutions.com

 

Instructional videos and support

The Desktop Cash Register

The Desktop Cash Register Video Library

The Desktop Dispatcher

First time syncing with iPhone

 

 

Keep up with what's going on. Sign up for our Blogs here.

http://TheDesktopCashRegister.blogspot.com/

http://TheDesktopDispatcher.blogspot.com/

The Windows and Apple icons are registered trademarks of their respective companies.

© Mark Fleming Ent. 2010 All rights reserved.